Refund Policy

We want you to be satisfied with the services of RENOVADORA DE PNEUS GOIAS. This policy explains how to request a refund for retreading, repair or other services. Effective date: 2026-10-23.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number and a short description of your request. You may also call +556434045900.

We answer within 2 business days.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval.

Card statements may take one or two billing cycles to show the refund.

Exchanges

We provide services, not shipped products, so there are no product exchanges. Requests about a service already performed are handled under this Refund Policy.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

Contact

RENOVADORA DE PNEUS GOIAS LTDA · [email protected] · +556434045900 · Rua 17, 1330 - Santa Rita, Itumbiara - GO, 75515-500.